Belfast is Leeds Building Society’s branch of the year
Belfast has been crowned winner of the prestigious branch of the year award at Leeds Building Society.
The prize, won by the team at 19-21 Cornmarket in Belfast, is awarded annually to the branch which has consistently excelled throughout the year and performed at the highest level throughout the Society’s branch network.
The criteria for this award, which is open to any of the mutual’s 67 branches, sees teams judged on a broad range of measures but primarily customer service to the Society’s members.
Trevor Garside, Head of Direct Distribution at Leeds Building Society, said: "I am delighted to announce that our 2014 Branch of the Year is Belfast. Ian Devany, Belfast branch manager, had a vision in 2014 which he executed effectively and this has produced a fantastic set of results.
“We look for the branch which is relentless in their desire to deliver on all fronts, and the team in Belfast are outstanding examples of this and show a real focus to succeed.
“The ability of the team, led by Ian Devany, to communicate in a clear and concise manner enables them to work with people on all levels and deliver outstanding customer service. This positive attitude has had a strong impact on the team, promoting a 'can do' attitude in Belfast that contributed to their overall success in 2014.”
Branch manager Ian Devany said: “We pride ourselves on the friendly and thoughtful service we deliver to our customers, and like all our colleagues, strive continually to identify improvements.
“We like to get to know our members well and make everything as easy and straightforward as possible for them.”
Notes to Editors
Trevor Garside is pictured, left, alongside the team at the Belfast branch.
The address of the Leeds Building Society Belfast branch is 19-21 Cornmarket, Belfast, BT1 4DB. Branch Manager Ian Devany can be contacted on 028 9024 2277.
Leeds Building Society has 67 branches throughout the UK, Gibraltar and Ireland and assets of £12.1bn (as at 30 June 2014). The Society has operated from the centre of Leeds since 1886.