Back to February 2016

Stevenage is Leeds Building Society’s branch of the year

Stevenage has been crowned winner of the branch of the year award at Leeds Building Society.

 

The prize is awarded to the branch which has consistently excelled throughout the year and performed at the highest level in the Society’s branch network.

 

The criteria for this award, which is open to any of the mutual’s 67 branches, sees teams judged on a broad range of measures but mainly customer service to the Society’s members.

 

Trevor Garside, Head of Direct Distribution at Leeds Building Society, said: “The team in Stevenage thoroughly deserves this award after consistently operating at the highest level.

“Branch Manager Mary Petley and her team do all they can to live the Society’s values and this award is in recognition of that.

“They have really set the standard for branches right across the country.”

Mary Petley, who is celebrating 20 years with the Society, said: “We pride ourselves on the friendly and thoughtful service we deliver to our customers and, like all our colleagues, strive continually to identify improvements.

“We like to get to know our members well and make everything as easy and straightforward as possible for them.”

Ends

Notes to Editors

The team in Stevenage, pictured L-R, are Joe Burton, Shelley Morley, Frankie Milburn, Mary Petley, Jo Ferguson and Eishi Iqbal.

The team in Stevenage, pictured L-R, are Joe Burton, Shelley Morley, Frankie Milburn, Mary Petley, Jo Ferguson and Eishi Iqbal.

Leeds Building Society’s Stevenage branch is at 52 Queensway, Stevenage, SG1 1EE.

Leeds Building Society has 67 branches throughout the UK, Gibraltar and Ireland and assets of £12.7bn (as at 30th June 2015). The Society has operated from the centre of Leeds since 1886.