How we've supported our communities in 2020

Last updated: 5th January 2021

It’s fair to say 2020 was a year we won’t forget in a hurry. We all faced changes brought about by the pandemic. But for many, the restrictions resulted in more time with family and gave us the opportunity to reflect on our priorities.

Community spirit has been more important than ever

In a recent survey to our members and the general public*, 40% said they now think differently about their local community. Some said the pandemic has created an improved sense of community spirit and they’ve got to know their neighbours better than ever, with local people banding together to help each other out.

We’ve experienced it here too. Our own community of members has shown patience and understanding as we’ve navigated through the changing circumstances around us. And our colleagues have worked hard, keeping their focus firmly on you. We’ve also continued to support the local charities and causes that you care about.

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Our relationship with Dementia UK has gone from strength to strength

Earlier last year we announced our national partnership with Dementia UK, as voted for by our members and colleagues. We kickstarted fundraising in April, with an initial £25,000 donation. This helped the charity provide much needed emotional and practical support to those living with dementia during these challenging times.

In October we reached our six-month milestone. Thanks to the generosity of our members, and the fundraising efforts of our colleagues, more than £100,000 has been raised for the charity. And that’s just the start. Our goal is to raise £500,000 by 2024.

Supporting the local causes making a difference

Leeds Building Society Foundation supports small charities across the UK. Since 1999, it has donated more than £2million to 3,000 local projects, helping those who are disadvantaged or in vulnerable circumstances. It continues to make grants to local charities across the UK and to date, the Foundation has donated over £148,000 to 163 causes, including Dentaid, Indepen-dance and The Big Help Project.

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And last but certainly not least... our colleagues

The pandemic made it more difficult to volunteer last year, but that didn't stop our colleagues. They continued to make a difference by volunteering for good causes in their communities.

To name but a few, Deb from our Bournemouth branch did grocery shopping for her vulnerable neighbours. Colleagues in our Stevenage branch lent a hand at their local foodbank and Claire from our Reading branch knitted for her local hospital for premature babies.


We look forward to supporting more charities and causes this year.


*Based on a survey undertaken in August 2020. 442 people were surveyed by Leeds Building Society via our customer panel, ‘TalkingPoint’. A further 506 participants from the general public were surveyed by Verve, a research partner.

**Based on a poll undertaken in November 2020, 478 members responded to the question “Has the pandemic made you more likely to give to a charity or local cause?” asked by Leeds Building Society via our customer panel ‘TalkingPoint’.