woman wearing a headset

Three ways we're here for you when it matters

by Leeds Building Society

At Leeds Building Society, we’re always here for you, whether you’re saving for your future or buying the home you want. We’ve been serving our members for more than 145 years, making sure that you’re at the heart of the decisions we make.

Here are three ways that we make sure you and your money are always in safe hands:

1. Helping you reach your financial goals

We understand that deciding how to save for your future or buying a home are two of the most important financial decisions you’ll ever take.

When it comes to building up a nest egg, our experienced colleagues in our branches across the country can help if you want a safe place to put a lump sum, or if you just want to talk about how you can secure your family’s financial future.

And if you want to get on the property ladder, our Direct Mortgage Unit colleagues can help if you need advice for a mortgage or an additional loan.  Plus, our Knowledge Base is here to help you make informed decisions on your financial options or to give useful information on the homebuying process.

Our savings range was recognised with a commendation in the High Street Savings Provider of the Year category at the 2021 Moneyfacts Consumer Awards 2021 and a Fairer Finance Gold Ribbon for Savings, too.

And we’re committed to providing everyone with a chance to own a home, helping more than 8,000 first time buyers onto the ladder in the first half of 2021, as well as being one of the best providers when it comes to Shared Ownership mortgages.


2. Helping you to talk about what matters

Talking to our members is something we’ve been doing since 1845, and we pride ourselves on our open and honest approach. That’s why we value our network of branches around the country as much as you do. They’re a great place to pop in to get friendly, straightforward savings advice from our trained and knowledgeable colleagues.

But we also know things can change in life – and sometimes this means dealing with unexpected changes to your finances along the way. That's where we can help, too. If you fall behind with mortgage payments – or you’re worried you might do – our Mortgage Services colleagues are there to talk about it. Together, we can work out what your best options are and which steps to take next.  Find out the support available on our website.

And the PayLink budget planner service is available online or over the phone to help you get a more detailed understanding of your financial situation if you need it.


3. Helping you to help the planet

We recognise that climate change is one of the biggest challenges facing us all.

That’s why we’ve put together a handy guide which tells you all you need to know about climate change and how you can play your part to make a difference.

It includes useful tips and information on:

  • Things you can do to make your home more energy efficient and reduce your carbon footprint, such as getting an Energy Performance Certificate, insulating your home and using LED lightbulbs
  • Other ways you can live a greener life outside of your home such as going electric and thinking about your food miles

We’re also playing our part as a Society to reduce our carbon footprint – we’ve recently achieved carbon neutral status for Scope 1 & 2 emissions, and Scope 3 emissions (business travel) - we’ve done this a year earlier than planned.

After all, small changes can make a big difference for our planet.



This article is intended for information purposes only and is accurate at the time of publication. It’s always advisable to verify any information you take before relying on it.