Back to May 2017

Mortgage manager Claire scoops prestigious national award

Claire Richardson has been crowned overall winner of the Annual Excellence in Action awards at Leeds Building Society. This honour goes to the Society colleague who has consistently excelled throughout the year and performed at a level beyond their role.

Claire, who is the Society’s Mortgage Lending Processing Manager, was chosen as overall winner from among the seven category winners. She also received the ‘Most Inspirational Colleague’ award.

Claire was nominated by all her team leaders for the active role she plays in the department’s working groups and her dedication to developing the skills of other colleagues.

Her willingness to take responsibility for activities outside her remit was also highlighted as a major reason for the nomination.

The Society’s Annual Excellence in Action award is open to all colleagues below Head of Department level, more than 1,300 in total.

Yvonne Langley-Brook, Head of Mortgage Lending, said:  “Everyone in our department benefits from having Claire as part of the team. She is a great role model, provides support and guidance without fuss or drama and will always be there when needed.

“She is an absolute pleasure to work with and provides great leadership and direction to her team. Claire has made Mortgage Lending a great place to work and truly wants all colleagues to develop and be the best they can be.”

Claire said: “I feel very lucky and proud to be part both of an amazing team in Mortgage Lending and of such a great business as Leeds Building Society.

“I am totally overwhelmed and privileged to have been recognised for the award, and would like to thank everyone for supporting me during the 14 years I have been at the Society and look forward to many more years.”


Notes to Editors

Claire Richardson & Peter Hill

Claire Richardson & Peter Hill

Claire Richardson is pictured with her ‘Overall Winner’ award, alongside Peter Hill, Leeds Building Society Chief Executive Officer.

Each of the eight category winners at Leeds Building Society’s Annual Excellence in Action awards receive a personal commemorative award and £300. The highly commended in each category receive a £100 gift voucher. The overall winner receives £1000 and their name is inscribed on the Excellence in Action honours board at Head Office.

Leeds Building Society operates throughout the UK, Gibraltar and Ireland and has assets of £15.9bn (at 31st December 2016). The Society’s head office has been based in the centre of Leeds since 1886.