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01/11/2013 – Important - For All New Applications
Following the changes made to the Society’s submission requirements on 17 August 2013 we are pleased to advise that our need to request further supporting documentation or additional clarification following full case assessment has reduced on average by 44%.
Furthermore, our case turnaround time from full case assessment to offer based on cases processed to offer under the new process to date has reduced on average to 10 days.
From 1st November 2013 the Society will ensure that a fully completed Submission form is received for all applications as part of our minimum submission requirements.
16/09/2013 – Important - For All New Applications
Please send in a fully completed Submission Form with all the supporting documentation required for each new application submitted.
Important points to remember:
16/09/2013 – Changes to Lending Criteria
Changes have been made to the Society's lending criteria, view the changes »
05/09/2013 – Important Information – Minimum Required Documentation
We recently made a change to our submission process and introduced a new form to be submitted with applications received from 17 August. The form acts as a checklist for you to ensure we have all the information required to process the application.
On the cases we have received so far where this form has been fully completed we have been able to move these through our process much quicker and the underwriter can more easily assess the case, with the ultimate aim of issuing a Mortgage Offer as soon as possible.
However, at the moment the form is only being received in around 40% of new cases and therefore we have not been able to fully deliver these advantages in processing for you. Therefore, with immediate effect, this form will become mandatory for all new mortgage applications.
Please ensure the form is fully completed and submitted with the supporting documentation required for each new application submitted.
Important points to remember:
13/08/2013 – Leeds Building Society Service Improvements
We are firmly committed to delivering outstanding customer service at Leeds Building Society and have recently carried out a review of our mortgage underwriting. Following
this review, we have made a number of service improvements which will take effect from 17 August 2013 and will apply to all new mortgage applications from that
View details of our service improvements »
12/08/2013 – Help to Buy – Adding Fees to the Loan
Please note that the completion fee can be added to the loan, however the total value of the loan plus fees cannot exceed 75% LTV. Any fees that would result in the LTV exceeding 75% must be paid at completion.
29/07/2013 – Submission of Buy-to-Let and Holiday Let Applications
When submitting applications for both buy-to-let and holiday let mortgages, please can you ensure that you input the number of people over the age of 17 and the number under the age of 17 that are to live in the property as "0". If these sections of the application are left blank, then the system will not allow you to fully submit the application.
17/07/2013 - Important Advance Notice
Please note that the online account management and application areas of our website, for both mortgages and savings, will be temporarily unavailable from 8pm on Friday 19th July until approximately 8am on Saturday 20th July, because of planned system maintenance. We would like to apologise for any inconvenience this may cause.
20/05/2013 - Scottish Mortgage Applications
For Scottish cases, where the valuation has already been carried out, please ensure you input the details of the valuer that carried out the report on question 15 in the property section. This will assist us in being able to request the transcript copy when we carry out the initial assessment on the case and help to prevent delays.
17/05/2013 - Voltage Secure Email - firstname.lastname@example.org
Secure Emails should be sent to email@example.com using the voltage secure email service »
30/04/2013 - Certification Of Supporting Documentation
Please use the Certification Of Supporting Documentation form held in Printable Forms to certify a batch of supporting documentation rather than having to certify each individual page.
15/03/2013 - Free Remortgage Service
Please select the following Solicitor codes online if using our Free Remortgage Service when the product offers this benefit. This service is also available at a minimum cost of £250 for products not carrying the free benefit.
BD1 1UN (Optima for England/Wales cases)
G2 5EZ (Optima for Scottish Cases)
08/03/2013 - When submitting Decision in Principles and the case refers
please do not proceed to submit application as any amendments requested cannot be made to the application. Please wait until you receive the response to the DIP before progressing.
08/02/2013 - Avoid delays with Secure Email
To ensure your secure email documents are attached directly to your clients file you must quote the application number in the subject heading of the email. Failure to do this will mean your email will be automatically rejected and you will have to resend the documents. The email address to use in secure email is firstname.lastname@example.org
14/01/2013 - Gifted Deposit Form
To assist in the packaging of applications the Society has devised a new form for Gifted Deposit applications, this can be found on the website under printable forms. This form will speed up the Mortgage Application process and help stop delays.
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