Frequently asked questions

You'll need to use different systems, depending on what kind of case you're submitting or managing. Take a look at our frequently asked questions to learn more about using our systems.

Which system do you need help with?

Mortgage Hub for new lending, rate switches or additional borrowing

Learn more about our system for new lending, rate switches, and additional borrowing, excluding Limited Company Buy to Let mortgages.

Mortgage Extra for new lending

Learn more about our system for Limited Company Buy to Let applications.

Please note: