Leeds Building Society - Cookie Policy

Who we are and more about this Cookie Policy

Here you'll find details of what cookies we use and how we use them.

Leeds Building Society, 26 Sovereign Street, Leeds, West Yorkshire, LS1 4BJ ("we", "us" or "our") uses cookies on our websites leedsbuildingsociety.co.uk and leedsmortgages.co.uk ("Websites"). This Cookie Policy explains what cookies we use on our Websites, how we use cookies, and why / how this allows us to improve our service to you. It also tells you how you can manage what cookies are stored on your device and change your settings accordingly.

The information set out in this Cookie Policy should be read alongside our Privacy Policy at: www.leedsbuildingsociety.co.uk/security/use-of-personal-information, which sets out the personal information we collect and how we use it.

We reserve the right to update this Cookie Policy from time to time to keep it up to date. You can obtain a copy of the most recent version by visiting www.leedsbuildingsociety.co.uk/security/cookies/, contacting your local branch or by calling us on 03450 50 50 75. If you have any queries or comments relating to this Cookie Policy, please get in touch with us at Leeds Building Society, 26 Sovereign Street, Leeds, West Yorkshire, LS1 4BJ or visiting us at a branch or by calling us on 03450 50 50 75 or emailing us through our Websites.

What you need to know about cookies

What are cookies?

Cookies are small text files which are stored on your device or computer when you visit a website. Every website uses cookies and they serve a number of purposes. They are widely used to make websites work, or work more efficiently, as well as to provide web services and functionalities for users. For example, cookies help us to remember certain information about you, such as your actions and preferences (e.g. login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to our Websites or browse from one page to another, and makes your next visit to our Websites easier.  Cookies can also allow us to do various other things, as explained below.

Our purposes for the use of cookies include:

  • helping us to understand how people use our Websites;
  • ensuring our Websites work properly and helping us to keep them secure;
  • making our Websites easier to use by remembering information previously entered;
  • improving your experience of our Websites by showing you information that's relevant to you; and
  • for fraud prevention and protection purposes.

What types of cookies do we use?

Strictly necessary cookies: are strictly necessary for our Websites to work correctly and enable certain features. These cookies cannot be disabled but they do not contain any personal or intrusive information.

Persistent/analytical/performance cookies: consist of text files sent by a web server to a web browser, which allows us to collect and analyze (on an anonymous basis) traffic and use of our Websites, monitor the system and improve operating performance, for example, store your preferences to enhance your subsequent visits. They will not be automatically deleted when the browser is closed but are stored by the browser and will remain valid until their set expiry date (unless deleted by the user before the expiry date).

Session/functionality cookies: are essential to ensure the correct functioning of our Websites and are used to manage registration/login and access to reserved features.

First Party Cookies: in basic terms, are cookies set by the website you have visited - the website displayed in the URL window.

Third Party Cookies: are cookies that are set by a domain other than the one you are visiting. If you visit a website and a separate company sets a cookie through that website then this would be a Third party Cookie.

Other Tracking Technologies:  We use tracking tools on these Websites to better understand your preferences by analysing your behavior on our Websites and offer you products or services more in line with your interests. The banners and ads you will see will be based on your previous use of our Websites (for example, your Leeds Building Society search history, the content you read on Leeds Building Society, etc.) or on banners or ads you’ve previously clicked on which are associated with us.

Facebook Pixel (Marketing Pixels): This pixel collects information about products you have looked at on our Websites and social media sites like Facebook. Advertising networks across other website then use this information for profiling and advertising purposes. This pixel allows us to target you with individualised advertisements (elsewhere on the internet).

Clear GIFs, pixel tags and other technologies: Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages.

For a full list of the cookies we use on our Websites, please click here.

Our Use of Cookies

We do not automatically capture or store personal information from browsers to our Websites, other than to log your IP address (which in certain circumstances will be your personal information) and session information such as the duration of your visit to our Websites and the nature of the browser used.  This information is used only for administration of our Websites and in the compilation of statistics which we use for analysis in order to improve our Websites and understand in general terms who uses our Websites.

Your Cookie Choices - how to control or delete cookies

The majority of browsers will allow you to alter the settings used for cookies and to disable and enable them as you require.

You can reject all cookies (except strictly necessary cookies) in case you prefer not to receive them, and you can have your computer warn you whenever cookies are being used. You have to delete the cookies that are already on your computer and you can set your browser to prevent them from being placed. Disabling cookies may, however, prevent some web services (including on this Website) from working correctly. Please be aware that when you have set your computer to reject cookies, it can limit the functionality of the Websites and it is possible then that you will not have access to some of the features on the Websites.

To disable cookies, or to receive a warning whenever cookies are being used, you have to adjust your browser settings. You can adjust your browser settings to delete certain cookies. Visit the "help" section of your browser for how to manage your cookie settings, or follow the links below:

Internet Explorer: http://support.microsoft.com/gp/cookies/en

(You'll need to select the "manage cookies" option)

Mozilla Firefox: http://support.mozilla.com/en-US/kb/Cookies

Google Chrome:

Safari: http://support.apple.com/kb/PH5042

Opera: https://www.opera.com/privacy/cookies

For further general information on cookies and more detailed advice on how to disable and enable them please go to http://www.allaboutcookies.org.

Opting-out of Third Party Ad Networks. You have the ability to opt out of many third-party ad networks. For example, you may go to the Digital Advertising Alliance (“DAA”) Consumer Choice Page for information about opting out of interest-based advertising and their choices regarding having information used by DAA companies. You may also go to the Network Advertising Initiative (“NAI”) Consumer Opt-Out Page for information about opting out of interest-based advertising and their choices regarding having information used by NAI members.

Opting out from one or more companies listed on the DAA Consumer Choice Page or the NAI Consumer Opt-Out Page will opt you out from those companies’ delivery of interest-based content or ads to you, but it does not mean you will no longer receive any advertising through our Websites or on other websites. You may continue to receive advertisements, for example, based on the particular website that you are viewing (i.e., contextually based ads). Also, if your browsers are configured to reject cookies when you opt out on the DAA or NAI websites, your opt out may not be effective. Additional information is available on the DAA’s website at www.aboutads.info or the NAI’s website at www.networkadvertising.org.

How we get your consent

By using our website, you're consenting to our cookie policy. You can change your cookie settings at any time through your browser.

Cookies we use

If you'd like to see a detailed list of the cookies we use visit this page.