Our awards and accreditations

It’s important to us to be an organisation that truly meets our members’ expectations – and one they’re proud to be associated with, which is why winning awards is something we’re really proud of. 

  • Leading with Purpose award

    We were awarded the Leading with Purpose award at the 2023 Business Culture Awards. This recognises the progress we're making to embed our purpose with our colleagues, and the actions we've taken to put home ownership within reach of more people, generation after generation. It demonstrates that our purpose isn’t something we pay lip service to, it’s something we passionately believe in. We believe that every generation deserves a place to call home, and want to play our part in helping that happen.

  • What Mortgage - Best Shared Ownership Lender

    We know one size doesn’t fit all when it comes to mortgages. So we’ve made it our business to lend not only within the mainstream market, but also to people whose needs are a little less straightforward. In fact, we’ve won the What Mortgage Best Shared Ownership Mortgage Lender award eight years running (2015-2023).

  • Moneyfacts Consumer Awards - First-Time Mortgage Buyers' Choice

    We were awarded First-Time Mortgage Buyers’ Choice at the Moneyfacts Consumer Awards. This award recognises our commitment to providing a range of mortgages that help people realise their dream of buying their first home.

    One in three of our mortgages support a first-time buyer onto the housing ladder, and this award shows we’re firmly on the side of those who want to make their home ownership dreams a reality. This award is voted for by consumers, who we aim to support as much as possible during the home-buying process.

  • MoneyComms Top Performers - Best Building Society Savings Provider

    Our savers have always been central to our purpose as a mutual building society. That’s why we’re proud to be named Best Building Society Savings Provider in the MoneyComms Top Performers 2023 awards.

    The award recognises the competitiveness of our interest rates, the breadth of our product features, and the transparency and simplicity of our savings accounts. It also acknowledges that the savings section of our website is easy to use and navigate.

  • Good Business Charter

    We strive to be responsible in everything we do. That’s why we’re proud to have been accredited with the Good Business Charter, which recognises and champions responsible business behaviour for the benefit of people and planet. This accreditation demonstrates our continued commitment to our members, colleagues, communities, suppliers and the environment, for example by paying our colleagues the Real Living Wage and supporting their wellbeing.

  • Fair Tax Accreditation

    It’s especially important that our members trust us to do the right thing. So we’re proud to announce that we're the first national high street financial institution to receive the Fair Tax Mark, because we’re committed to responsible tax practice.

  • Fairer Finance Gold Ribbon for Savings

    We’re always striving to do our best, so there’s nothing better than members telling us we’re getting it right. A Gold Ribbon from Fairer Finance lets you know we’ve performed better for customer experience than most other providers in the market (Fairer Finance, 2023). It means we excel at keeping customers happy, handling complaints, explaining our savings accounts clearly and making it easy to apply. 

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