Frequently asked questions

You'll need to use different systems, depending on what kind of case you're submitting or managing. Take a look at our frequently asked questions to learn more about using our systems.

Which system do you need help with?

Mortgage Hub for new lending

Learn more about our system for mortgage applications (excluding Limited Company Buy to Let mortgages).

View Mortgage Hub FAQs

New Mortgage Hub for rate switches

Find out more about applying for a rate switch.

View rate switch FAQs

Mortgage Extra for new lending

Learn more about our system for Limited Company Buy to Let applications.

View Mortgage Extra FAQs

Please note: