The offer is valid for 30 days.
They can pay it upfront by calling our Direct Mortgage Unit on 03450 50 50 64. Or they can add it to their loan, if it’s within the LTV.
If you apply before your client’s current product ends, the new product will start once the current one has ended. If we don't receive the offer acceptance from your client in time, there might be a delay in moving them to their new product.
Yes - we'll send it by secure email, usually within seven days. Your client will also receive a copy of the offer, which they’ll need to sign and return within 30 days.
If your client is eligible, all available products will be shown on the portal or your sourcing system. If your client isn't eligible for a Product Transfer using the portal, you’ll see a message showing you what action you or your client can take.
You can find all available products on your sourcing system. Or you can view them by logging in to our Product Transfer portal.
We'll pay a 0.20% procuration fee of the borrowed amount. You’ll be paid through your chosen payment route. Once your client’s Product Transfer is complete, your lending partner will receive the procuration fee by the 15th of the following month.
It takes seven days to produce an offer once the Product Transfer process has started. Once we’ve received a signed offer of acceptance form, it takes five days for it to be processed and completed.
The new product will start once your client’s current product has ended. If it’s already ended, the new product will start straight away.
The previous Product Transfer would become invalid. The most recent one would become effective. This means the process would start again, which would cause delays.
You can apply for a Product Transfer up to 180 days before your client's current product ends.
Yes, you can. Just contact our Product Transfer team on 03450 50 50 64 to cancel the original product selected, wait for 24 hours, then request a transfer to the new product.
Get in touch with our Direct Mortgage Unit on 03450 50 50 64.
Here’s where you can register to apply for a Product Transfer.
We’ll send the offer to your client by post within seven working days. We’ll also send it to you by email.
When your client receives the offer, it might be slightly different to the quote you’ve discussed with them. This is because it’ll be based on their predicted balance on the 1st of the next month. Please ask them to review this carefully to make sure they’re happy before signing and returning this to us.
The offer needs to be signed and returned to us, by you or your client, within 30 days. You can email it to email@example.com.
We’ll post a letter to your client to confirm the completion days and confirmation of payments. The lending partner you’ve submitted will receive the procuration fee the month after the date the Product Transfer is completed. If you’d like to discuss this, get in touch with us on 0113 216 7450.
This is the customer registration number that you were provided with when you originally registered. It’s the same as the number you use to submit any new business.
You can use the Product Transfer portal if your client:
- has an existing mortgage with us
- doesn’t need to make any other changes to their mortgage, such as borrowing more, changing the terms, changing their repayment method, adding or removing borrowers, or making a capital payment
- doesn’t have more than one part on their mortgage
- doesn’t have a shared equity mortgage
- is up to date with their mortgage payments
- pays their mortgage via Direct Debit.
Don’t use the Product Transfer portal if your client:
- has more than one part on their mortgage
- has a shared equity mortgage
- doesn’t pay by Direct Debit.
If any of these apply, get in touch with our Direct Mortgage Unit on 03450 50 50 64.
In certain circumstances, a client would need to get in touch with us directly to apply for a Product Transfer. They’d need to do this if they:
- want to change the terms
- want to change their repayment method
- want to borrow more
- want to add or remove borrowers
- want to make a capital payment
- are in arrears.
If any of these apply, the client would need to get in touch with our Direct Mortgage Unit on 03450 50 50 64.
Leeds Building Society only accepts mortgage applications from intermediaries where they are providing an advised sales service, with the exception of Buy to Let & Holiday Let applications. It is the responsibility of the intermediary to ensure that all applicable law including, without limitation, the Financial Conduct Authority rules on advised mortgage sales are complied with including, without limitation, the provision of adequate explanations.