Online, by phone or face to face, it's easy to get in touch with Leeds Building Society. You'll find our staff are helpful, efficient, and above all approachable – so whether you have a specific service in mind or just want to talk something over, here's how to find us.
Our Employee Recognition Scheme
At Leeds Building Society we like to recognise those members of staff that have exceeded expectations and show outstanding performance and customer service delivery. If you would like to nominate a particular team or staff member for excellent service, you can complete an Excellence in Action Award Nomination Form »
This will help us to ensure that those who go above and beyond their day to day duties are recognised and praised. We will use this valuable feedback to share the success of our staff and services.
We may monitor and/or record your telephone conversations with the Society to ensure consistent service levels (including staff training).
The Society is covered by the Financial Ombudsman Service. Leeds Building Society offers some investment products that may be operated through branches and by post and certain products which can be operated by post only.
The Society is authorised and regulated by the Financial Services Authority and our FSA registration number is 164992.