Once you've submitted the application
In Mortgage Hub, you'll find the cases in progress on your welcome screen. You can search by surname, full name or case ID. Click on an application to see the case summary, view any case documents, edit the case details and track the progress of your application.
In Mortgage Extra, you'll also find the cases in progress on your welcome screen in the ‘Retrieve an application’ section, or you can search by company name or case ID. Clicking on an application will show you what stage your case is at.
We'll pay the procuration fee through your chosen payment route. This will be paid the month after the funds have been released and the account opens.