Motor and mobility

We want to make sure you feel comfortable when you visit us in branch. We’ve teamed up with AccessAble to help our members with disabilities find the information they need to know before they take a trip to any of our branches. See how we can support you getting to branch and how we can help while you’re there.

Check the accessibility of your nearest branch

Search for your nearest branch to check if it’s accessible:

Find a branch

Here’s how we can support you

Guides and tools

In branch we can offer you:

  • A free personalised signature stamp to be delivered to branch
  • A signature guide to show where you need to sign
  • A pen gripper
  • Magnifying glasses of different sizes
  • Clip boards to lean on

Useful links

Tell us about your support needs

Email us

Let us know how we can support you by dropping us an email. Don’t forget to tell us the best way to get in touch with you.

By emailing us, you're consenting for notes to be added to your account(s) so we're aware of any action we may need to take to give you extra support. You can withdraw your consent at any time.

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Call us

03452 682 642

  • Mon - Fri: 8am - 6pm
  • Sat: 9am - 5pm
  • Sunday and bank holidays: Closed