You are here:
Book an appointment
You can use our online system or call us on 03450 50 50 62 to book a telephone appointment some time in the next six weeks.
By booking an appointment, you’re confirming you’ve read and agreed to our privacy policy. Once you’ve booked, you’ll receive an email with all the information you need, plus a link to rearrange or cancel your appointment if needed.
Find an appointment
We’ll ask you a few questions to make sure you've booked the right type of appointment.
You’ll be asked up to three questions, depending on your answers.
What do you want to talk about on your phone call?
What do you want to talk about on your phone call?
I want to move my mortgage with you to a different property 
Before you continue...
We do not lend on freehold flats or properties of non-standard construction. Read our mortgage terms explained.
You should look through the following online resources before booking an appointment:
- Explore our current mortgage products
- Use our affordability calculator to get an idea of how much you can borrow
- Use our repayment calculator to work out what your monthly payments could be
If you're in arrears or experiencing financial difficulties, we're here to help. Please have a look at our advice on our 'Worried about your finances' page or call us on 0800 072 9739.
What type of mortgage do you currently have?
What do you want to talk about on your phone call?
I want to move my mortgage with you to a different property
What type of mortgage do you currently have?
We’ve found the appointment type that should suit your needs.
Before you book...
This is an advised appointment, which means you’ll receive a recommendation from our Mortgage Consultant tailored to your needs and circumstances.
We do not lend on freehold flats or properties of non-standard construction. Read our mortgage terms explained.
You should look through the following online resources before booking an appointment:
- Explore our current mortgage products
- Use our affordability calculator to get an idea of how much you can borrow
- Use our repayment calculator to work out what your monthly payments could be
What do you want to talk about on your phone call?
I want to move my mortgage with you to a different property
What type of mortgage do you currently have?
We’ve found the appointment type that should suit your needs.
Before you book...
Please note this is a non-advised appointment. This means our Buy to Let Specialist will help you with your mortgage application (agreement in principle), but you’ll be responsible for choosing your mortgage and will not receive any advice on the suitability of your chosen deal.
We do not lend on freehold flats or properties of non-standard construction. Read our mortgage terms explained.
You should look through the following online resources before booking an appointment:
- Explore our current mortgage products
- Use our affordability calculator to get an idea of how much you can borrow
- Use our repayment calculator to work out what your monthly payments could be
What do you want to talk about on your phone call?
I want to apply for a new mortgage with you
Before you continue...
We do not lend on freehold flats or properties of non-standard construction. Read our mortgage terms explained.
You should look through the following online resources before booking an appointment:
- Explore our current mortgage products
- Use our affordability calculator to get an idea of how much you can borrow
- Use our repayment calculator to work out what your monthly payments could be
Or, if you know what type of mortgage product you need, you can apply for a mortgage online .
What type of property are you looking at?
What do you want to talk about on your phone call?
I want to apply for a new mortgage with you
What type of property are you looking at?
We’ve found the appointment type that should suit your needs.
Before you book...
This is an advised appointment, which means you’ll receive a recommendation from our Mortgage Consultant tailored to your needs and circumstances.
We do not lend on freehold flats or properties of non-standard construction. Read our mortgage terms explained.
You should look through the following online resources before booking an appointment:
- Explore our current mortgage products
- Use our affordability calculator to get an idea of how much you can borrow
- Use our repayment calculator to work out what your monthly payments could be
Or, if you know what type of mortgage product you need, you can apply for a mortgage online .
View time slotsWhat do you want to talk about on your phone call?
I want to apply for a new mortgage with you
What type of property are you looking at?
We’ve found the appointment type that should suit your needs.
Before you book...
Please note this is a non-advised appointment. This means our Buy to Let Specialist will help you with your mortgage application (agreement in principle), but you’ll be responsible for choosing your mortgage and will not receive any advice on the suitability of your chosen deal.
We do not lend on freehold flats or properties of non-standard construction. Read our mortgage terms explained.
You should look through the following online resources before booking an appointment:
- Explore our current mortgage products
- Use our affordability calculator to get an idea of how much you can borrow
- Use our repayment calculator to work out what your monthly payments could be
What do you want to talk about on your phone call?
I'm an existing customer and want to switch to a new deal
Before you continue...
If you know what type of mortgage product you need and are within 180 days of your current deal ending, you can switch your mortgage with us online now.
If you're in arrears or experiencing financial difficulties, we're here to help. Please have a look at our advice on our 'Worried about your finances' page or call us on 0800 072 9739.
If you want to borrow more, you can find out more about additional borrowing online. Once you've had a look through our online resources, you can book an appointment to discuss additional borrowing by calling 03450 50 50 62.
We'll need to talk to you if you have less than six years left on the term of your mortgage. Please call us on 03450 50 50 62.
What type of mortgage do you currently have?
What do you want to talk about on your phone call?
I'm an existing customer and want to switch to a new deal
What type of mortgage do you currently have?
What do you want to talk about on your phone call?
I'm an existing customer and want to switch to a new deal
What type of mortgage do you currently have?
Residential (on a property I live in)
Are you within 180 days of your current product ending?
We’ve found the appointment type that should suit your needs.
Before you book...
This is an advised appointment, which means you’ll receive a recommendation from our Mortgage Consultant tailored to your needs and circumstances.
If you know what type of mortgage product you need and are within 180 days of your current product ending, you can switch your mortgage with us online now.
View time slotsWhat do you want to talk about on your phone call?
I'm an existing customer and want to switch to a new deal
What type of mortgage do you currently have?
Residential (on a property I live in)
Are you within 180 days of your current product ending?
As your product doesn’t end within 180 days or you’re not sure, you’ll need to call us on 03450 50 50 62 to discuss your options.
What do you want to talk about on your phone call?
I'm an existing customer and want to switch to a new deal
What type of mortgage do you currently have?
What do you want to talk about on your phone call?
I'm an existing customer and want to switch to a new deal
What type of mortgage do you currently have?
Buy to Let (on a property I let out)
Are you within 180 days of your current product ending?
We’ve found the appointment type that should suit your needs.
Before you book...
Please note this is a non-advised appointment. This means our Buy to Let Specialist will help you with your mortgage application (agreement in principle), but you’ll be responsible for choosing your mortgage and will not receive any advice on the suitability of your chosen deal.
If you know what type of mortgage product you need and are within 180 days of your current product ending, you can switch your mortgage with us online now.
View time slotsWhat do you want to talk about on your phone call?
I'm an existing customer and want to switch to a new deal
What type of mortgage do you currently have?
Buy to Let (on a property I let out)
Are you within 180 days of your current product ending?
As your product doesn’t end within 180 days or you’re not sure, you’ll need to call us on 03450 50 50 62 to discuss your options.
What do you want to talk about on your phone call?
I have a mortgage elsewhere but want to remortgage with you
Before you continue...
We do not lend on freehold flats or properties of non-standard construction. Read our mortgage terms explained.
You should look through the following online resources before booking an appointment:
- Explore our current mortgage products
- Use our affordability calculator to get an idea of how much you can borrow
- Use our repayment calculator to work out what your monthly payments could be
Or, if you know what type of mortgage product you need, you can apply for a mortgage online.
What type of mortgage do you currently have?
What do you want to talk about on your phone call?
I have a mortgage elsewhere but want to remortgage with you
What type of mortgage do you currently have?
We’ve found the appointment type that should suit your needs.
Before you book...
This is an advised appointment, which means you’ll receive a recommendation from our Mortgage Consultant tailored to your needs and circumstances.
We do not lend on freehold flats or properties of non-standard construction. Read our mortgage terms explained.
You should look through the following online resources before booking an appointment:
- Explore our current mortgage products
- Use our affordability calculator to get an idea of how much you can borrow
- Use our repayment calculator to work out what your monthly payments could be
Or, if you know what you want, you can apply for a mortgage online .
View time slotsWhat do you want to talk about on your phone call?
I have a mortgage elsewhere but want to remortgage with you
What type of mortgage do you currently have?
We’ve found the appointment type that should suit your needs.
Before you book...
Please note this is a non-advised appointment. This means our Buy to Let Specialist will help you with your mortgage application (agreement in principle), but you’ll be responsible for choosing your mortgage and will not receive any advice on the suitability of your chosen deal.
We do not lend on freehold flats or properties of non-standard construction. Read our mortgage terms explained.
You should look through the following online resources before booking an appointment:
- Explore our current mortgage products
- Use our affordability calculator to get an idea of how much you can borrow
- Use our repayment calculator to work out what your monthly payments could be
What do you want to talk about on your phone call?
I want to borrow more on my mortgage with you
Before you continue...
You'll need to call us on 03450 50 50 62 if...
- you want to switch your mortgage deal as well as borrowing more, or
- you want to borrow more on a Shared Ownership mortgage
You should look through the following online resources before booking an appointment:
- View the products we currently offer and read our guide to borrowing more
- Use our affordability calculator to get an idea of how much you can borrow
- Use our repayment calculator to work out what your monthly payments could be
What type of mortgage do you currently have?
What do you want to talk about on your phone call?
I want to borrow more on my mortgage with you
What type of mortgage do you currently have?
We’ve found the appointment type that should suit your needs.
Before you book...
This is an advised appointment, which means you’ll receive a recommendation from our Mortgage Consultant tailored to your needs and circumstances.
You should look through the following online resources before booking an appointment:
- View the products we currently offer and read our guide to borrowing more
- Use our affordability calculator to get an idea of how much you can borrow
- Use our repayment calculator to work out what your monthly payments could be
What do you want to talk about on your phone call?
I want to borrow more on my mortgage with you
What type of mortgage do you currently have?
We’ve found the appointment type that should suit your needs.
Before you book...
Please note this is a non-advised appointment. This means our Buy to Let Specialist will help you with your mortgage application to borrow more, but you’ll be responsible for choosing your mortgage and will not receive any advice on the suitability of your chosen deal.
You should look through the following online resources before booking an appointment:
- View the products we currently offer and read our guide to borrowing more
- Use our affordability calculator to get an idea of how much you can borrow
- Use our repayment calculator to work out what your monthly payments could be
Please wait a moment...