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If you’re worried about visiting us in branch or reading any of the information we send you, we have plenty of options to help you.
Here’s how we can support you
Guide dogs welcome
You can bring your guide dog along to any of our branches.
Guides and tools
In branch we can offer you:
- A free personalised signature stamp to be delivered to branch
- A signature guide to show where you need to sign
- A pen gripper
- Magnifying glasses of different sizes
- Clip boards to lean on
Braille
You can ask us to send your statements and other letters in braille.
Large print
Let us know if you’d like us to send your post in larger print.
Audio CD
Get in touch if you’d like any of your letters in an audio format.
Longer appointments
If you’d like to speak to us for a bit longer, you can contact us to book an appointment that suits you.
Useful links
Tell us about your support needs
Email us
Let us know how we can support you by dropping us an email. Don’t forget to tell us the best way to get in touch with you.
By emailing us, you're consenting for notes to be added to your account(s) so we're aware of any action we may need to take to give you extra support. You can withdraw your consent at any time.
customercare@leedsbuildingsociety.co.uk
Our Privacy Policy sets out how we collect information and how and why we use it.
Call us
03452 682 642
- Mon - Fri: 8am - 6pm
- Sat: 9am - 5pm
- Sunday and bank holidays: Closed
Festive opening hours: closing at 12:30pm on 24 Dec, 9am-5pm on 27 and 30 Dec, and 9am-3pm on 31 Dec