Contact us
During the festive period, we're changing the times our phone lines are open for savings and mortgage queries:
The answer to your question might be in our help centre. If you don't see it there, here's how to get in touch:
What would you like to speak to us about?
Our head office address
- 26 Sovereign Street
- Leeds
- West Yorkshire
- LS1 4BJ
If you’re sending documents for your mortgage application, then you’ll need to use our secure email facility
Or you can fax us at 0113 225 7739.
We have two UK based Contact Centres, one in Newcastle and one in Leeds. In both centres, colleagues have a diverse range of skills, experiences and backgrounds.
Send us your query
Fill in our enquiry form and we'll get back to you as soon as possible. If you're making a complaint, you'll find everything you need on our Resolving problems page.