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What should you bring?



To make sure everything's safe, secure and legal, we'll always do a few different identity checks when you apply for a Cash ISA in branch. That means looking at physical identity documents.

When you apply in branch, you’ll need:

  • Your National Insurance number

Then one document from Group A, and a separate document from Group B:

Group A - Identity document



  • Current UK or EU passport
  • Current UK or EU photo driving licence (full or provisional)
  • Swiss or EEA member state identity card
  • Northern Ireland Electoral Identity card
  • Blue Badge
  • Shotgun or firearm certificate

We also accept these, up to 12 months old:

  • DWP notification confirming your right to benefits or a state pension
  • HMRC tax notification, such as a tax assessment, statement of account or notice of coding (but not a P45 or P60)


Group B - Address document



An original or certified copy showing your full name and current home address, including:

  • Current UK or EU driving licence showing your current address (full or provisional) – either the photo or non-photo version
  • Local council rent card or tenancy agreement (but not from a private landlord)
  • Grant letter or student loan agreement from a Local Education Authority


We also accept these, up to 12 months old:

  • DWP notification confirming your right to benefits or a state pension
  • HMRC tax notification, such as a tax assessment, statement of account or notice of coding (but not a P45 or P60)
  • Mortgage statement from a recognised lender
  • Council Tax bill


And we accept these, up to three months old:

  • Bank or building society statement showing your sort code and account number (but not a credit card statement)
  • Utility bill or prepayment certificate (but not a mobile phone bill or TV licence letter)
  • Solicitor's letter confirming your house move


What should you bring?



To make sure everything's safe, secure and legal, we'll always do a few different identity checks when you apply for a Children's Account in branch. We'll need to see physical ID for both the child and the adult signatory or signatories.

When you apply in branch, you’ll need:

  • The child’s passport or birth certificate

Then for the signatory, please bring one document from Group A, and a separate document from Group B:

Group A - Identity document



  • Current UK or EU passport
  • Current UK or EU photo driving licence (full or provisional)
  • Swiss or EEA member state identity card
  • Northern Ireland Electoral Identity card
  • Blue Badge
  • Shotgun or firearm certificate

We also accept these, up to 12 months old:

  • DWP notification confirming your right to benefits or a state pension
  • HMRC tax notification, such as a tax assessment, statement of account or notice of coding (but not a P45 or P60)


Group B - Address document



An original or certified copy showing your full name and current home address, including:

  • Current UK or EU driving licence showing your current address (full or provisional) – either the photo or non-photo version
  • Local council rent card or tenancy agreement (but not from a private landlord)
  • Grant letter or student loan agreement from a Local Education Authority


We also accept these, up to 12 months old:

  • DWP notification confirming your right to benefits or a state pension
  • HMRC tax notification, such as a tax assessment, statement of account or notice of coding (but not a P45 or P60)
  • Mortgage statement from a recognised lender
  • Council Tax bill


And we accept these, up to three months old:

  • Bank or building society statement showing your sort code and account number (but not a credit card statement)
  • Utility bill or prepayment certificate (but not a mobile phone bill or TV licence letter)
  • Solicitor's letter confirming your house move


What should you bring?



To make sure everything's safe, secure and legal, we'll always do a few different identity checks when you apply for an account in branch. That means looking at physical identity documents.

Please bring one document from Group A, and a separate document from Group B:

Group A - Identity document



  • Current UK or EU passport
  • Current UK or EU photo driving licence (full or provisional)
  • Swiss or EEA member state identity card
  • Northern Ireland Electoral Identity card
  • Blue Badge
  • Shotgun or firearm certificate

We also accept these, up to 12 months old:

  • DWP notification confirming your right to benefits or a state pension
  • HMRC tax notification, such as a tax assessment, statement of account or notice of coding (but not a P45 or P60)


Group B - Address document



An original or certified copy showing your full name and current home address, including:

  • Current UK or EU driving licence showing your current address (full or provisional) – either the photo or non-photo version
  • Local council rent card or tenancy agreement (but not from a private landlord)
  • Grant letter or student loan agreement from a Local Education Authority


We also accept these, up to 12 months old:

  • DWP notification confirming your right to benefits or a state pension
  • HMRC tax notification, such as a tax assessment, statement of account or notice of coding (but not a P45 or P60)
  • Mortgage statement from a recognised lender
  • Council Tax bill


And we accept these, up to three months old:

  • Bank or building society statement showing your sort code and account number (but not a credit card statement)
  • Utility bill or prepayment certificate (but not a mobile phone bill or TV licence letter)
  • Solicitor's letter confirming your house move