Savings - Common questions
You can find your maturity date in your passbook and the letter we sent when you opened your account. You can also call our automated line on 03301 744 472.
If your account is maturing in the next 12 months, check our savings account maturity page for your maturity date. You’ll need your account name and issue number which can be found on a letter or email we sent you about opening your account.
We’ll send you a letter or email about two weeks before your maturity date to tell you your options and how to tell us your maturity choice. We'll carry out your instructions on your maturity day.
We use Confirmation of Payee (CoP) which puts your details through a name checking service when you transfer money from a Leeds Building Society account. It prevents potential fraud and accidentally sending money to the wrong account, which means you’re more protected when making payments. You can only opt out of CoP in exceptional circumstances.
We use CoP to verify that your nominated account is a current account in your name. A current account is usually where you keep your money for everyday use. It’s where you pay bills, withdraw cash and get paid your salary. This doesn’t include savings account providers, prepay accounts, eWallets or general payment service organisations.
Make a bank transfer
You’ll need your full name, as it shows on your account. This helps with fraud checks.
Sort code: 08-61-19
The first eight digits of your 10-digit account number. You’ll find your account number in your passbook and the letter we sent when you opened your account. It’s also in your annual statement and your online account.
Reference: use your own choice of reference.
If you try to make a bank transfer the same day as opening an account with us, you might get a notification from the account you're transferring from that the account details can’t be validated. If this happens, please wait until the next day to make the transfer.
In branch
You can pay money directly into your account at one of our branches using cash, cheque or card. We can only accept five correctly sorted coin bags per branch visit, except for children's accounts where we accept 10.
If you have an online only account, log in, choose the account you want to take money out of, select either 'Withdraw' or 'Payments and Transfers' and follow the instructions.
For any other accounts or if you don’t have online access, pop into your local branch.
Some accounts have limited access. If you’re not sure on your account access, check the product terms and conditions.
You can also call us or write to us.
It’s possible to have multiple cash ISAs but there are a few rules:
- You can only subscribe to one cash ISA in a single tax year with Leeds Building Society. In the same year, other providers might allow you to invest in a cash ISA or additional ISAs, if you’re aged 18 or over, subject to ISA limits.
- You can only benefit from tax-free savings up to £20,000 per tax year.
Read about ISA Transfers for more information
Don’t worry if the payment doesn’t show in your balance straight away. It'll show in your account balance the next working day.
Moving the entire balance of your existing account into a new product of the same type (ISA to ISA, bond to bond etc.) is called a product transfer. Here's how you can request one:
- Send us a secure message.
- Visit your local branch. (You can't transfer online accounts in branch, so please send us a secure message instead.)
- Call us on 03450 505 075.
- Send us a signed written request to Customer Support, Leeds Building Society, 26 Sovereign Street, Leeds, LS1 4BJ.
If you want to move your balance from one type of account to another (ISA to bond or bond to ISA etc.), you need to open a new account first, then send us a secure message to move the funds for you.
Savings support useful links
Automated line
- Check balance
- Request a mini, interest or transactional statement
- Check maturity date
24 hours a day
Speak to us
All Savings enquiries
- Mon - Fri: 8am - 6pm
- Sat: 9am - 5pm
- Sunday and bank holidays: Closed
Write to us
Our Head office
26 Sovereign Street
Leeds
West Yorkshire
LS1 4BJ
Find a branch
Our branch colleagues are here to help. Find your nearest branch
Send us a query
Send an online query using our online form
Send a complaint
Let us know if something’s gone wrong. Visit our complaints page for more information