Help with someone else's account

If you’re a POA and need to register this on behalf of the account holder, there are some forms, documents and proof of identity you’ll have to provide. Find out how to set up Power of Attorney.

Remember to make sure you have the right type of POA to register on the account(s).

We appreciate this may be a really difficult time for you, and that your list of things to do could be both confusing and overwhelming. To try and make things just a little bit easier you can visit our loss of a loved one page where you will be able to notify us of a death.