How do I open a savings account with Leeds Building Society?
You can open most of our accounts in branch, by post, over the phone or on our website. Children’s accounts cannot be opened online.
To open an account you'll need proof of identification and address. Most saving accounts require a minimum deposit to open the account. These vary between different accounts and information on these can be found in the specific Savings Terms and Conditions.
How do I make a payment into my savings account?
To make a payment into your savings account, you’ll need to use the following details:
Sort code: 08-61-19
Account number: the first 8 numbers only of your 10 digit account number. You can find this account number in your annual statement or by logging into your account online. If you’ve received letters from us recently, it could also be in there.
Reference: use your own choice of reference.
Remember to check your Product Terms and Conditions to see if your Leeds Building Society account allows deposits.
What is the current interest rate on my savings account?
Once you’re logged in you should see the Account Management screen, where your account(s) will be listed. Just select the account you want to know the interest rate for. You’ll be taken through to a screen which lists the key information for that account.
Alternatively, for a quick check on the interest rate of a variable rate account – which is no longer available to open – you can see interest rates on closed issue accounts on our website (pdf).
How do I find out my balance?
The quickest way to see your current balance is to log in online. If you haven’t already set up online access to your account(s), you’ll have to register before you can log in. Once you’re logged in you’ll see the balances of all your savings accounts listed.
To check your balance using our secure automated balance checker, call us on 03301 744 472. This line is open 24 hours a day.
You could also pop into your local branch.
How do I get a statement on my savings account?
You’ll receive a statement every year from us. This should arrive at some point throughout May and will include the balance of all your savings accounts.
You can also print a statement at any time by logging in to your online account – even for closed accounts. If you haven’t already set up online access to your account(s), you’ll have to register before you can log in – there’s of loads of great reasons for doing this!
Once you’re logged in, just select the account you want a statement for.
How is interest calculated on my savings account?
The date your interest will be paid depends on the terms and conditions (T&Cs) of the particular account you’ve opened. You’ll have been given your T&Cs when you opened your account. And if you opened your account online, we will have sent them by email. If you can’t find them, give us a call.
We pay compound interest on savings accounts – which basically means paying interest on interest! The very first time interest is calculated on your savings, it’s only earned on the original savings balance. But if you leave that interest in the account, the second time it’s calculated is on your original savings and the first lot of interest. So the longer you leave your interest in the savings account, the greater the effect becomes.
What ID do I need to open an account?
To make life easier, we try to use electronic identity verification where we can. Specifically, we use Experian credit reference agency. They may check the details you supply against any database (public or otherwise) which they have access to.
If we aren’t able to verify your identity electronically, we’ll ask you to provide ID documentation. Find out which identification savings customers have to provide.
How do I close my account?
You can close your account:
- In branch (some accounts cannot be closed in branch)
The quickest way is online, using the Member Login. Once you’ve logged in:
- Choose the account you want to close
- Select Withdraw or Payments and transfers
- Follow the instructions
We’ll be sad to see you go! So do pop in to branch or have a browse of our latest savings range to see if we have anything else that meets your needs.
If you’re closing an account because the account holder has passed away, please have a look at ‘An account holder has passed away and I want to notify you’. There are a few things you’ll need to do before we can settle any accounts or mortgages.
My account has matured - how do I let you know what I want you to do?
We’ll write to you no more than 14 days before your account matures. Your letter or email will have all the instructions on the next steps.
If you’ve opted for email, you’ll get a link to an online form. This will be the quickest way to let us know what you’d like to do. Or you can always pop into your local branch.
How do I transfer my ISA to Leeds Building Society (LBS)?
We’re so pleased you want to transfer your ISA to us. Head to our ISA Transfers guidance page for all the information you’ll need to complete the transfer.
How do I make a withdrawal from my account?
This all depends on the type of account you want to make a withdrawal from. As different accounts have different access limits, the best place to start is with your Product Terms and Conditions (T&Cs). You’ll have been given your T&Cs when you opened your account. And if you opened your account online, we will have sent them by email.
The easiest way to make a withdrawal is online through the Member Login. With some accounts, you have to make withdrawals this way. Simply log in, choose the account you want to withdraw from, select either Withdraw or Payments and Transfers and follow the instructions.
For branch based accounts or if you don’t have online access, you can also pop into your local branch.
I'm trying to transfer money from my bank account to my Leeds Building Society account. Why does it say my account details can't be verified?
Some banks and building societies use a Confirmation of Payee system, which checks whether the details you’ve entered match the account of the person or organisation you’re paying.
We currently don’t use the Confirmation of Payee system. So if you try to transfer money to an account with us, it’ll show up as unverified or ‘not a match’.
This is nothing to worry about. Just make sure you’re using the correct sort code and account number for your Leeds Building Society account when you’re making a transfer.
What are the terms and conditions (T&Cs) for my account?
You’ll have been given your T&Cs when you opened your account with us. If you opened your account online, these will have been sent by email.
If you can’t find your T&Cs, give us a call.